Smooth Service

Reduce Abandoned Carts with a Live Chat

• Every second counts. Improve conversion rates by offering instant support on any channel. Ensure FAQs always get answered instantly with no-code bots.
• Enable agents to answer questions faster

Efficient Team Inbox

Save Time with Internal Tagging

• No more clicking back and forth. Bring collaboration into your support workflow by @tagging colleagues in conversation threads to get answers faster.

Shipment & Tracking

• Notify your customers without any hassle. Send the latest updates on order confirmations, shipment, delivery status, collections, and cancellations.
• Save your employees the trouble of looking up several systems to convey the required update.
• Empower your customers to track their orders with the ease of interactive messages.

Run Targeted Marketing Campaigns and Generate Better Leads

• Use the e-commerce chatbots to run full-fledged marketing campaigns on WhatsApp. Use chatbot to target and engage with customers with personalization.

Broadcast On WhatsApp To Targeted Customer Segment

• Cross-sell by creating advanced customer segments through tagging/labeling of contacts via LuluChat tool to broadcast customer-specific products

Inbox Automation

Learn from Customers

• Listen, talk to customers and refine your marketing, sales and support strategy. Capture critical feedback to share with internal teams, making your products and services stronger.