Soi 55 is a Popular Thai restaurant that offers authentic Thai food in various locations across Malaysia.

The Problem

SOI 55 Thai Cuisine restaurant is currently grappling with a challenge: they receive several hundred table booking inquiries monthly via WhatsApp. Their conventional approach involves customer support personnel dedicating significant time and effort to respond to each customer inquiry daily. Additionally, they manually send promotional messages to their existing customers through WhatsApp broadcasts, which they find to be an inefficient method.

The Solution

Implementing a WhatsApp automation system for SOI 55 Thai Cuisine restaurant is to streamline their customer support processes and improve their marketing efforts. This system will automate responses to table booking inquiries and enable more efficient communication with customers. Additionally, it will allow for the automated broadcast of promotional messages to their existing customer base.

Music Today is a pop music academy. Their courses include pop piano classes, pop singing classes, professional accompaniment classes, and more.

The Problem

The challenge currently confronting Music Today Academy is the substantial volume of inquiries they receive via WhatsApp on a daily basis. Insufficient staffing poses a hurdle in promptly addressing these queries from potential new customers. Additionally, they are required to individually remind their enrolled members to attend their classes, which is a manual and time-consuming process.

The Solution

The solution for implementing a WhatsApp automation system at Music Today Academy is to streamline their communication processes and enhance member engagement. This system will enable them to efficiently handle new customer inquiries through automated responses, reducing the need for additional manpower. Furthermore, it will automate the process of sending class attendance reminders to members, saving time and ensuring that students are consistently reminded to attend their classes.

E-beauty Group is one of the most prominent manufacturers and suppliers of professional Beauty Line in Malaysia.

The Problem

Beauty Cottage is currently grappling with several challenges. They are understaffed to effectively handle the high volume of client inquiries via WhatsApp, resulting in delayed responses. Additionally, managing events and adding potential client lists to WhatsApp manually is a time-consuming process for them.

The Solution

Implementing a WhatsApp automation system for Beauty Cottage can effectively address these challenges. This system will streamline their client communication and event management processes. It can automate responses to common client queries, ensuring timely responses. Furthermore, Clients just scan the WhatsApp QR Code in their event, automatically adding potential client lists to WhatsApp, saving them valuable time and resources.

Kooky Cream is a passionate bunch striving for handmade, handcrafted, baked fresh daily goodies for those with a sweet tooth.

The Problem

Kooky Cream is encountering a challenge due to its multifaceted structure, which includes various departments such as cake operations and customer support. When customers place cake orders on their website, they struggle to provide immediate responses to these inquiries.

The Solution

Kooky Cream is seeking a WhatsApp automation system that fosters team collaboration across their various departments. This system will enable management to log in and monitor customer support satisfaction levels. Additionally, it will automate the process of sending WhatsApp notifications to customers, including order success notifications, delivery notifications for shipped items, and notifications for customers choosing to pick up their orders.

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